Health Insurance Resources

Now excepting Kaiser Permanente, AETNA, and CIGNA. Please have a prescription of referal before requesting an appointment.

Resources for insurance clients!

Kaiser Support Center

Access Frequently Asked Questions, Understand your Massage Therapy Coverage, Request medical information, and find forms and answers on your own. Or contact Kaiser by chat, email, or phone.

Helpful Resources: Pre-authorization requirements & More - Forms and publications

Aetna Member Services

Access the following information below:

Your rights as a healthcare consumer

Claims and coverage

Claim denials

Claims, grievances, and appeals

Commitment to Quality

Contact options

You can call the Member Services number on your ID card for personalized service. Or log in to your member website and choose "Help" to get phone number, email, and chat options. Not registered? You can also send us a message on our public form.

CIGNA Member Portal

Log in to your account and access the services below. If you don’t already have an account, register here as well!

Find a Provider or health facility.

Access claims and coverage details.

Manage your spending account

Use your digital ID card.